Missing value, where no missing value is possible

[pbrosi]

Hi,

I found missing values (0) in my data in fields, which were defined as must-questions. So I have several questions: 1. How can this happen? 2. What can I do now? 3. How can I avoid this next time?

Thanks in advance for an answer,
Prisca

[JensL]

Hi Prisca,

the value 0 means, that the participant has seen the question, but didn't answer it.

This shouldn't occur in conjunction with do-answer-checks.
Could you please let us know which installation you are working on (www, ww2, ww3) and what your project ID is, so that we can take a look?

Best regards,