Hiding conditions disappearing with mandatory (can be ignored) questions

[vlimoges]

Hello,

Project-ID: 370166
Page-ID: 2292921
Question type: 361 (with custom scale/drop-down menu)
Browsers: Firefox, IE, Chrome

Request: Currently, I have a variety of hiding conditions on the last page of my survey. Depending on answers in previous questions, some appear and some are hidden. The question in itself has drop-down menus, and was made “Mandatory – Can be ignored.” At the moment, when someone ignores the question and tries to proceed to the end of the questionnaire, he is brought back in order to answer “I want to leave question x blank […]” which is fine but the questions/answers that were hidden with the aforementioned hiding conditions now appear. The questions that are supposed to be hidden are irrelevant if the person did not choose the related answers previously, and the corresponding #v_# variables were never answered, which causes a lot of confusion (answers appear as -77). I’ve tried tweaking the hiding conditions and hypothesized that adding additional hiding conditions related to the last page might help, but it would be quite tedious and was wondering if there was a more proper way to fix this.

I thank you for your time,

Vincent

[JensL]

Hi Vincent,

I have tested the behaviour you have mentioned but I have no Idea what might be causing this. I have thus forwarded the problem to our technical support. As soon as there's any news, I'll let you know.

Regards,

Jens

[JensL]

Hi Vincent,

I was informed that an update was applied which is supposed to have solved the issue. I tested it in a copy of your project and as it seems it was working fine.
Could you please check back on this and verify?

Regards,

Jens

[adurand]

Zitat:

Zitat von JensL

Hi Vincent,

I was informed that an update was applied which is supposed to have solved the issue. I tested it in a copy of your project and as it seems it was working fine.
Could you please check back on this and verify?

Regards,

Jens

Hi Jens, Vincent works with me and he'll probably need to do some more testing but it does seem to work now from what I can tell.

Thank you!